Privacy Policy

Last updated: 07 March 2026

This Privacy Policy describes how DeenStrength ("we", "us", "our" or the "Site") collects, uses, and shares your personal data when you visit our website, use our services, or make a purchase through our webshop.

For the purposes of this Privacy Policy, "you", "your" and "yours" refer to every user of our services, including customers, website visitors or other persons from whom we collect information.

Please read this Privacy Policy carefully.

1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in our practices or legal obligations.

When we make changes, we will:

• publish the updated Privacy Policy on our website
• update the "Last updated" date
• take any additional steps required by law

2. How we collect personal data

To provide our services, we collect personal data from various sources.

The information we collect depends on how you interact with our website or services.

3. Personal data we collect

When we refer to personal data, we mean data that can identify you or be linked to you.

Information you provide directly to us

This may include:

Contact details

• first and last name
• email address
• phone number
• billing address
• shipping address

Order details

• order history
• payment confirmation
• shipping information

Account details

• username
• password
• account settings

Shopping information

• products you view
• products in your shopping cart
• saved items
• reviews and ratings
• Customer service information

Communication with our customer service

• messages you send through our website
• Providing certain information may be necessary in order to use our services.

4. Automatically collected information

When you visit our website, we may automatically collect certain information about your use of the website.

This may include:

• IP address
• browser information
• device information
• network connection
• pages you visit
• interactions with our website

We use technologies for this such as:

• cookies
• pixels
• tracking tools

5. Information from third parties

We may also receive information from third parties, such as:

• Shopify (our e-commerce platform)
• payment providers
• analytics and marketing services
• advertising partners

These parties collect and process data to process payments, deliver orders and improve our website.

All data received is processed in accordance with this Privacy Policy.

6. How we use your data

We use your personal data for various purposes.

Providing our services

We use your data to:

• process orders
• process payments
• ship products
• process returns
• manage accounts

Marketing and advertising

We may use your data to:

• send marketing emails
• offer promotions
• show personalized advertisements

For residents of the EEA, the legal basis for this is our legitimate interest under Article 6(1)(f) GDPR.

Fraud prevention and security

We use data to:

• detect fraud
• prevent misuse
• secure our website

Communication and service improvement

We use data to:

• provide customer service
• improve our services
• communicate with customers

7. Cookies

Our website uses cookies to improve the user experience.

Cookies help us to:

• remember preferences
• analyze website usage
• optimize marketing

More information about Shopify cookies is available at:

https://www.shopify.com/legal/cookies

You can disable cookies through your browser settings. Please note that some functions of the website may not work properly as a result.

Our website also supports the Global Privacy Control (GPC) signal.

More information:
https://globalprivacycontrol.org

8. Sharing personal data

We may share personal data with third parties when this is necessary for our services.

This may include sharing with:

• logistics partners (PostNL, DHL, DPD, UPS)
• payment providers
• Shopify
• marketing partners
• IT service providers
• analytics providers

These parties process data solely for the performance of their services.

9. Sale or sharing of data

In the past 12 months, certain data may have been shared with marketing partners for advertising purposes.

This may include:

• contact details
• usage data
• purchase data

This is done solely to show relevant advertisements and marketing communications.

10. Links to external websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of these websites. We recommend that you read their privacy policies before providing personal data.

11. Children's data

Our services are not intended for persons under the age of 16.

We do not knowingly collect personal data from children. If we discover that such data has been collected, we will delete it.

12. Data security

We take appropriate technical and organizational measures to protect personal data.

Although we do our best to secure data, we cannot guarantee complete security.

13. Retention period

We retain personal data for as long as necessary for:

• providing our services
• legal obligations
• resolving disputes
• enforcing our terms

14. Your rights

Depending on your place of residence, you may have the following rights:

• right of access
• right to correction
• right to deletion
• right to restriction of processing
• right to data portability
• right to withdraw consent

You can submit a request by contacting us using the details below.

15. Complaints

If you have a complaint about how we process your personal data, you can contact us.

You also have the right to lodge a complaint with the competent data protection supervisory authority.

16. International data transfer

Your personal data may be processed or stored outside the country in which you live.

When data is transferred outside the European Economic Area, we use appropriate safeguards such as the European Commission’s standard contractual clauses.

17. Contact

For questions about this Privacy Policy or to exercise your rights, you can contact us via:

Email: info@deenstrength.com